simplitec Privacy Statement

We appreciate your trust in us and always take the greatest possible care to protect your personal data from unauthorised access using the highest safety standards possible.

Your order, personal information and payment details are protected by technical security systems and additional authorisation procedures. This applies to the transfer of your data as well as to its storage on our servers. Your safety concerns according to the statutory obligations will always be accounted for when data is saved. We process your personal information for handling orders and maintaining customer relations.

What information does simplitec collect?

Within the frame of processing the services ordered by you, simplitec, as necessary, collects information such as your name, address and, if applicable, your bank details and email address for the duration of the contractual relationship between you and simplitec. Your data will be collected exclusively for providing you with the corresponding services and will be deleted according to statutory requirements as soon as it is no longer needed.

In connection with the use of our newsletter, we collect data on whether you have opened it, which information you use from it, and which information you do not find interesting. This will enable us to fine-tune our future offers according to your wishes. Of course we use such statistics only for improving our offers and do not disclose them to third parties.

Where does simplitec save your data?

The information we have collected from you is stored exclusively on our company-owned servers. Sensitive information is encrypted during transfer using established safety technology (SSL: Secure Socket Layer) and thereby protected from unauthorised access.

Does simplitec disclose your data to third parties?

This website and some of the simplitec products use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). For the website Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website in order to create reports about website activity for the website operator and to provide services connected to website and Internet usage. Google can also give this information to third parties if it is required by law or if the third party is a Google proxy. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser. You can also use the deactivation add-on for your browser. The add-on, plus more detailed information can be found using the following link: However, please note that in this case you may not be able to use the full functionality of the website. By using this website you declare your approval to the processing of data received from you by Google in the manner and with the intentions described above.

You can object to the data processing in the products by deactivating the function "Send anonymous data". However, please note that in this case you may not be able to use the full functionality of a product. By using a product you declare your approval to the processing of data received from you by Google in the manner and with the intentions described above.

We work with Crashlytics, Inc (“Crashlytics”) to report any bug affecting our Android mobile app. If the app crashes during normal use, the app will send certain information about the incident to Crashlytics. This information consists of the device type, OS version and certain hardware information about your mobile device, and the time of the crash, the state of the application at the time of the crash, and stack traces. The information does not include your IP address or any other information that could be used to identify you or your mobile device individually, and does not include any other information from your mobile device. You can review Crashlytics' privacy policy at To opt out of bug reporting You can use the settings within the Android app to opt-out of analytics tracking and bug reporting.

The following applies in other cases:

simplitec may use the information collected from you for marketing purposes, provided you have given your consent to such utilisation. Exceptions are only made if you have participated in a competition that was arranged in cooperation with a further partner. In such cases, however, we will point out explicitly that your data may be disclosed to third parties.

Moreover, your details may be passed on to third parties for providing services or for delivering the newsletter, for instance, to the carrier who will deliver the goods you have ordered or the company that will be responsible for the technology for delivering the newsletter. Upon request, simplitec will confer with the law enforcement authorities and courts within the framework of concerning legislation for the purpose of prosecution.

Does simplitec use cookies?

simplitec does not collect personal date when you visit our website. However simplitec does place cookies when its website is loaded thus avoiding anew requesting of information on navigating our website.

Cookies are small files that are saved on the hard drive of your PC. Access therefore only occurs in impersonalised form and exclusively when you visit our website. Other websites cannot access this information. The validity of cookies is limited, i.e. they are not stored permanently on your PC but rather for a specific period of time.

You can prevent cookies from being installed at anytime by selecting the option "Do not accept cookies" in your browser.

Data that we collect with the aid of cookies is used for the sole purpose of customising our offer according to customer preferences and to make browsing of our site as convenient as possible for you.

Removing your data

You have the right to request that all collected data that is not required by simplitec for providing the services you have requested be deleted. Simply send a post card to simplitec GmbH, Gustav-Adolf-Str. 2, 01219 Dresden, Germany.